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About Steve Bunyan

Steve is the owner of Small Business Marketing, which is based in North Norfolk in the UK. He is passionate about helping small business owners to improve their web presence and their understanding of how the Internet works. He believes that by doing so, they will improve their businesses.

http://www.small-businessmarketing.co.uk/

Raving Fans : A Revolutionary Approach to Customer Service

25th January 2013
Raving Fans : A Revolutionary Approach to Customer Service

Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day – in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.

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How to Create Word-of-Mouth

18th January 2013
word-of-mouth

Pretty much everyone who ever ran a business knows that one the best sources of business you can get is word-of-mouth.

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Likeable Social Media

11th January 2013
Likeable Social Media

The secret to successful word-of-mouth marketing on the social web is easy: be likeable. Likeable Social Media provides 18 strategies for creating an authentic “brand personality” through Facebook and other social media platforms.

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Brilliant Online Marketing: How to Use the Internet to Market Your Business

4th January 2013
Brilliant Online Marketing: How to Use the Internet to Market Your Business by Alex Blyth

This book will show you how to use email, blogging, social networking and online media to reach your customers. Focussed on actions that produce results, online support is also available through author’s website.

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Paul F Gorman: The Game of Business And How To Play It

28th December 2012
Paul F Gorman: The Game of Business And How To Play It

A few years ago I read a brilliant little book about business called “The Game of Business And How To Play It” by Paul F Gorman. Having now re-read the book, I still think it is a brilliant little book; 64 pages of business wisdom and pure genius, so I wanted to share it with you in this blog post.

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How to Upset Customers at Christmas

21st December 2012
Merry Christmas

Don’t do this at Christmas. It will upset your customers and make them doubt your integrity and sincerity. They won’t be impressed and its totally unnecessary.

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O2 Priority Moments: Free Local Advertising for Your Business

14th December 2012
O2 Priority Moments

Free local advertising for small businesses is always good news and this is definitely good news.

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Don’t Guess at SEO: 5 Great Sources for the Latest in SEO

7th December 2012
SEO myths

So many websites never list well in Google. You can avoid this with good SEO information. Here are my top 5 sources for good, up-to-date SEO information…

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