Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day – in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.
Pretty much everyone who ever ran a business knows that one the best sources of business you can get is word-of-mouth.
The secret to successful word-of-mouth marketing on the social web is easy: be likeable. Likeable Social Media provides 18 strategies for creating an authentic “brand personality” through Facebook and other social media platforms.
This book will show you how to use email, blogging, social networking and online media to reach your customers. Focussed on actions that produce results, online support is also available through author’s website.
A few years ago I read a brilliant little book about business called “The Game of Business And How To Play It” by Paul F Gorman. Having now re-read the book, I still think it is a brilliant little book; 64 pages of business wisdom and pure genius, so I wanted to share it with you in this blog post.
Don’t do this at Christmas. It will upset your customers and make them doubt your integrity and sincerity. They won’t be impressed and its totally unnecessary.
Free local advertising for small businesses is always good news and this is definitely good news.
So many websites never list well in Google. You can avoid this with good SEO information. Here are my top 5 sources for good, up-to-date SEO information…
